Privacy Policy – free200 Philippines Online Casino

1 Introduction

free200 ("we," "us," or "our") operates the online casino and sports betting platform accessible at free200.app and its associated mobile web interface (the "Platform"). We are committed to protecting the personal information of every user — whether you are a registered player from Manila, Cebu, Davao, or anywhere else in the Philippines, or simply a visitor browsing the site.

This Privacy Policy ("Policy") describes in detail what personal data free200 collects from you, the purposes for which that data is used, the legal bases on which we process it, the circumstances under which it may be shared with third parties, and the rights you have regarding your data under applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By creating an account on free200, logging in, depositing funds, or otherwise using the Platform, you confirm that you have read and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

2 Information We Collect

free200 collects personal information from you through different channels and at different stages of your relationship with the Platform. The categories of personal data we collect include:

We do not collect sensitive personal information (such as biometric data, health records, or political opinions) unless specifically required for enhanced identity verification, and only with your explicit prior consent.

3 How We Use Your Information

free200 uses the personal information it collects strictly for the purposes described in this Policy. We do not sell your personal data to third parties. The primary purposes for which we process your data are:

• Account Management: Creating, maintaining, and securing your free200 account; verifying your identity and age (21+ compliance);
• Transaction Processing: Processing GCash, Maya, BPI, BDO, and other payment method deposits and withdrawal requests;
• Game Delivery: Facilitating access to casino games, live dealer tables, sports betting markets, and other Platform features;
• Regulatory Compliance: Fulfilling anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations under applicable Philippine regulations;
• Customer Support: Responding to your queries, resolving disputes, and processing complaints through our 24/7 support channels;
• Fraud Prevention & Security: Detecting, preventing, and investigating fraudulent activity, unauthorized access, and other security threats;
• Platform Improvement: Analyzing usage patterns to improve game selection, interface design, and overall user experience;
• Marketing Communications: Sending promotional emails or SMS messages about bonuses, new games, and offers — only where you have provided your consent and have not subsequently opted out.

We apply the principle of data minimization: we collect and retain only the data that is necessary and proportionate to achieve the purposes listed above.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its implementing regulations, free200 processes your personal data on the following legal bases, depending on the type of data and purpose:

• Contractual Necessity: Processing required to provide you with the services set out in our Terms and Conditions — including account creation, transaction processing, and game access;
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, PAGCOR-related regulatory requirements, and tax reporting obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, and service analytics, where such interests are not overridden by your rights and freedoms;
• Consent: Processing for direct marketing communications, where you have provided clear, informed, and freely given consent. You may withdraw this consent at any time via your Account Settings or by contacting support.

5 Sharing Your Information

free200 does not sell, rent, or trade your personal data. We share your information with third parties only in the following limited circumstances:

• Payment Processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ — solely for the processing of financial transactions you initiate;
• Game Providers: Licensed third-party game suppliers (such as Pragmatic Play, PG Soft, Jili, and others) receive the minimum technical data required to deliver game sessions to your account;
• Identity Verification Services: Third-party KYC providers receive identity documents you submit for the purpose of age and identity verification only;
• Regulatory Authorities: PAGCOR and other Philippine regulatory bodies, law enforcement agencies, and courts, where we are legally required to disclose information;
• Service Providers: IT infrastructure, cloud hosting, customer support platform, and analytics providers who process data on our behalf under strict data processing agreements that prohibit any independent use of your data;
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom free200 shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified, limited purposes.

6 Cookies & Tracking Technologies

free200 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your login session, and collect usage analytics. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the Platform to function — login session management, security tokens, load balancing. Cannot be disabled.
• Functional Cookies: Remember your preferences such as language, display settings, and recent games. You may disable these via your browser settings, but doing so may affect functionality.
• Analytics Cookies: Collect anonymized data about how users interact with the Platform — pages visited, session durations, error events. Used to improve the Platform.
• Marketing Cookies: Used to measure the effectiveness of our promotional campaigns. Only placed where you have provided consent.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of your free200 account, including session persistence and game loading.

7 Data Retention

free200 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following:

• Active Account Data: Retained for the duration of your account's active status;
• Closed Account Data: Following account closure, personal data is retained for a minimum of five (5) years to satisfy legal and regulatory obligations, including AML record-keeping requirements;
• Transaction Records: Financial transaction logs are retained for a minimum of five (5) years after the transaction date;
• Support Communications: Retained for two (2) years from the date of last interaction;
• Marketing Consent Records: Retained for the duration of your account to document consent or withdrawal of consent.

When personal data is no longer required, free200 securely deletes or anonymizes it in accordance with applicable data protection standards.

8 Data Security

Additional security measures implemented by free200 include:

• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Automated intrusion detection and brute-force login protection;
• Regular third-party security audits and penetration testing;
• Login notification alerts sent to your registered email or mobile number when your account is accessed from a new device or location;
• Segregation of player funds from operational funds.

Notwithstanding the above, no online system is completely immune from security threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, free200 will notify you and the National Privacy Commission (NPC) within the timeframes required by applicable Philippine law.

9 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by free200:

• Right to be Informed: You have the right to know how your personal data is collected, processed, and used — which is the primary purpose of this Privacy Policy;
• Right of Access: You may request a copy of the personal data free200 holds about you at any time;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure ("Right to be Forgotten"): Subject to legal retention obligations, you may request deletion of your personal data;
• Right to Object: You may object to specific types of processing, including direct marketing;
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact our Data Privacy Officer via the details provided in Section 12 of this Policy. We will respond to verified requests within fifteen (15) business days.

10 Children & Minors

11 Changes to This Policy

free200 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered users via email to the address on record and/or via a prominent notice displayed within the Platform.

The "Last Updated" date at the top of this Policy reflects when the most recent version came into effect. We encourage you to review this Policy periodically. Your continued use of the free200 Platform following any updates constitutes your acknowledgment of the revised Policy.

12 Contact & Data Requests

For privacy-related inquiries, data access requests, or to exercise any of your rights under the Data Privacy Act of 2012, please contact the free200 Data Privacy Officer through the following channels:

If you are dissatisfied with our response to a data privacy concern, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.